Returns & Exchanges
At Scratch and Dent Kits, we want you to be completely satisfied with your home repair results. If your kit is unused and in its original packaging, you may return it within 30 days of purchase for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused repair compounds and tools in their original box, ensuring all components are included to qualify for a full refund.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse inspects the returned kit, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing